Affinity Solution Co., Ltd.

Address 126/31 ThaiSri Tower, 8th Fl., Krungthonburi Rd., Banglampoolang, Klongsan, Bangkok 10600 Thailand Founded 1997
Telephone (662) 841-5000 Employees -
Fax (662) 841 5001
E-mail siriporn.p@affinity.co.th warunee.t@affinity.co.th areeya.w@affinity.co.th
Website www.affinity.co.th
Key People Ms. Siriporn Promrat Ms. Warunee Treebumrungsak Ms. Areeya Wiwat TMRS Representative Ms. Siriporn Promrat
Company Profile
  • The company was established in 1997 with the vision to be the leader in business intelligence solution through the development of contact center outsourcing, CRM and data intelligence solution
  • We are team of expert in Business Intelligence System, Database Management, Contact Center and CRM solution
  • Our team’s experiences comprise large scale database management, contact center in government, bank & insurance and automotive industry
  • Our core values comprise:
Professionalism is our competitive advantage We focus on professionalism. Our goal is to be a seamless extension of your enterprise by providing knowledgeable, experienced, and professional teams to serve client needs. Dynamic and Fast Moving We have adapted to the changing landscape of business and communication with dynamic and fast moving team. Commitment to Innovation We catch up with new technology and partner with professional development team to ensure that we remain on the cutting edge of innovations that improve customer service and streamline operations. “Can do” Attitude Creating a positive, supportive work environment that people truly enjoy results in great service both internally and externally. We motivate our people to succeed by giving them the tools they need, listening when they speak up, and compensating them competitively. Satisfied, enthusiastic employees convey their "can do" attitude in every task, project, phone call, and email.
Research Services
Quantitative Research
  • Face-to-Face Interview 
  • Telephone Interview (Contact Center, CATI)
  • Door-to-door, CLT, Street Intercept
  • Mystery Shopping & Shop Audit

Qualitative Research

  • Focus Group
  • Depth Interview
  • Recruitment

The services sample such as

  • Product Research
  • Consumer Research
  • Pricing Research
  • Product Testing
  • Advertising Research
  • Promotion Research
  • Sales Analysis and Sales Forecasting
  • Satisfaction Study
  • Brand Image Study
  • Brand Equity Study
  • U & A Study
  • Tracking Study
Key Expertise

Quantitative Research

  • Internet Survey
  • FMCG Research
  • Healthcare Research
  • IT/Telecom Research
  • Retail Research
Facilities
  • Contact Center Technology: Support CATI: we are the first research house that offers the contact center to support research work.
  • Internet Survey Facilities: We offer the internet survey through www.thaimail.com (2 million users) and others