Rakuten Insight Singapore Pte. Ltd.

  • Mr. Collin Leow (Country Director - Malaysia & Thailand)
  • Ms. Aam Chuen (Client Service Support - Th
  • Ms. Aam Chuen
  • Ms. Kass Wong

Company Profile

For over 25 years, Rakuten Insight Global has been at the forefront of consumer market research data collection. By combining our first-party data with the highest levels of quality assurance processes, Rakuten Insight Global has remained our clients’ trusted research partner for Asia, US & Beyond.
Our proprietary, double opt-in online panels have been developed throughout 12 major Asian markets & the US. All of the panels are managed by dedicated local support teams and meet the highest industry standards. The Rakuten Insight Global team offers 24-hour coverage from 11 worldwide locations, providing exceptional service for 500+ clients across the globe.
Rakuten Insight Global is tasked with leveraging the first-party membership assets of the Rakuten Group for market research purposes. Having access to such a diverse and unique group of research participants allows Rakuten Insight to remain at the forefront of online research.

Research Services

Design & Field Services
  • Research Design
  • Sample Planning & Design
  • Incidence Estimation & Checks
  • Respondent Recruitment
  • Questionnaire Design
  • Questionnaire Translation
  • Interview Guide
  • In-depth Interviewer
  • Focus Group Moderation
  • Scripting & Programming
  • Online Study Hosting
Data Output & Reporting Services
  • Logic Checks & Link Tests
  • Output Quality Control
  • Open-ended Data Coding
  • Open-ended Back Translation
  • Quota Booster
  • Standard Data Processing (Hole Count)
  • Excel Cross Tabulation
  • Brand Funnel Analysis
  • MaxDiff Analysis
  • TURF Analysis
  • Price Analysis
  • Insight Derivation
  • Thought Leaderships
  • Word/PowerPoint Reports & Charting
  • Client Presentation

Key Expertise

  • Dipstick Survey
  • Brand/Category Tracker
  • Product/Usage Test
  • Concept Test
  • Diaries/Communities
  • Home Use Test
  • Music/Content Test
  • Online Polling

Facilities

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